VIPS CloudPMS was built for operational efficiency across the board. With an intuitive room rack, a powerful flow module and smart guest profile management, running your hotel is easy as pie.
Keep track of your hotel with comprehensive dashboards and generate expensive reports with valuable statistics about occupancy, revenue, income sources and more.
Put your hotel's brand on display throughout the guest journey with a fully customizable booking engine, limitless automated guest communication options and VIPS Kiosk, all in your style.
From bikes to baby cots, manage rentals and inventory with ease. Get a complete overview of what's in stock, what's rented out and what needs replacing.
Make communicating with your guests easier and more personal in one go, from booking confirmations to in-stay upsells. Fully customizable to your hotel's brand!
Take control of housekeeping with a complete overview of all tasks, rooms, and team members at a glance, and instantly notify your staff when needed.
VIPS CloudPMS integrates seamlessly with other hospitality systems, from big-name brands to your local favorites. Our marketplace is growing every day!
Hotels select VIPS CloudPMS because it combines a PMS, Channel Manager, and Booking Engine in one solution. It’s easy to use, constantly updated with new features, supported by 24/7 customer service, and scalable for everything from boutique hotels to multi-property chains. This leads to smoother operations, happier guests, and stronger financial results.
Hotel software delivers detailed reports on revenue, occupancy, ADR, RevPAR, and booking sources. It also provides guest insights, including repeat bookings and spending behavior. With these analytics, hoteliers can make smarter choices about pricing, marketing, and staffing.
A PMS like VIPS CloudPMS streamlines the booking process by automatically recording reservations from the hotel website, OTAs such as Booking.com or Airbnb, and phone calls. Integrated payment tools ensure safe, seamless transactions, while invoices are created instantly. This automation reduces manual input, saves time, and lowers the chance of costly errors.
The cost of a PMS depends on the size of the property, number of rooms, and chosen modules. Most providers offer (bi-)yearly subscriptions, sometimes with booking-based transaction fees. VIPS CloudPMS provides a monthly, flexible, transparent pricing scheme that scales with the needs of boutique hotels and larger groups alike.
By centralizing guest data and automating tasks, a PMS speeds up check-ins and check-outs, supports upselling with pre-arrival offers, and enables quick replies to guest requests. At the same time, it frees up staff from repetitive tasks so they can focus on personal service, leading to happier guests and more efficient operations.
Modern hotel software includes a wide range of functions: Central reservation management, a Channel Manager to sync OTAs, automated invoicing and payment processing, dashboards with performance insights, automated guest emails for confirmations or upselling, and real-time housekeeping updates with task tracking.
Yes. Leading PMS providers, including VIPS CloudPMS, are built to comply with GDPR. They use data encryption, SSL-secured transfers, role-based access rights, and often two-factor authentication. This ensures personal guest data is handled safely and only accessible to authorized staff.
Yes. Advanced PMS platforms such as VIPS CloudPMS allow hotel groups and chains to manage multiple properties from one dashboard. Managers can monitor occupancy, revenue, and performance across locations while still giving each property flexibility to operate independently.
Hotel management software, often called a PMS (Property Management System), is a digital platform that allows hotels to manage all core operations from one place. It handles tasks such as reservations, payments, invoicing, guest communication, and reporting. By reducing manual work and minimizing mistakes, it improves efficiency for staff while delivering a smoother, more professional experience for guests.
Yes, most modern PMS solutions integrate with third-party systems such as POS software, payment gateways, and electronic door locks. This ensures smooth operations where restaurant bills can be charged to guest folios and room access is activated automatically at check-in.
Hotel PMS systems often include an integrated booking engine that connects directly to a hotel’s website. This allows guests to book rooms securely without third-party platforms, helping hotels save commission costs while boosting direct revenue. With features like upselling and promotional packages, hotels can also increase average booking value.
Hotel PMS systems support revenue management by integrating with pricing tools or offering built-in dynamic pricing features. By analyzing booking pace, occupancy forecasts, and demand trends, a PMS can automatically adjust room rates to stay competitive and maximize revenue.
Smaller properties benefit significantly from a PMS. It saves time through automation, reduces costs by replacing multiple systems, provides clear insights in one dashboard, creates a more professional guest impression, and boosts direct bookings via an integrated booking engine.
Yes. A Channel Manager, included in many PMS platforms, connects directly to OTAs such as Booking.com, Airbnb, and Expedia. It updates availability, rates, and reservations across all channels in real time, avoiding overbookings and ensuring accurate data.
A PMS often includes tools for managing staff schedules, housekeeping tasks, and shift planning. Real-time updates notify staff when rooms are cleaned, tasks are completed, or guest requests are pending. This reduces miscommunication, improves productivity, and ensures smoother operations.