VIPS PMS.

General Manager

Meet
Eleanor Blake
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Everywhere at Once

As a General Manager, Eleanor plays a crucial role in running the hotel. She needs to make sure her team is happy and that everything is working well.

As a leader, she wants to oversee the business, having to make smart decisions quickly. This means she must use many different functionalities at once, which can be confusing and take up a lot of valuable time. She also has to deal with challenges like staff turnover and keeping the guests satisfied.

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Sports Hotel
Iselmar
We chose VIPS CloudPMS because it is important to us that, in addition to our rooms, our bungalows and various leisure facilities can also be managed efficiently and clearly.
Front Office Manager
Paulien
Sprik
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De Bonte Wever
As a multifunctional complex with a variety of disciplines, De Bonte Wever encompasses different procedures related to booking systems. Each department within the company has its own unique needs and requirements. VIPS PMS handles it all.
Revenue Manager
Bianca
Kruis
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Hotel
Hof van Putten
VIPS CloudPMS is a simple and user-friendly system that is easy to master. It is an affordable PMS system. Additionally, there is a lot of personal contact, which has given us a good impression of this company.
General Manager
Petric
Rebergen
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MyHotel
After an extensive comparison, we chose VIPS PMS for their comprehensive offering, user-friendly interface, and wide-ranging capabilities that align with our growth ambitions.
General Manager
Leandra
Troost
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Estate
Het Roode Koper
Thanks to the comprehensive modules of VIPS CloudPMS, we can focus on delivering an unforgettable guest experience.
General Manager
Jon-Ivar
Sørensen
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The Hut
Bonaire
I was looking for a system where I could manage both my hotel rooms and the rental of cars and scooters in one system. VIPS CloudPMS is affordable, and despite the time difference, there's good contact with the staff.
General Manager
Lukas
Besseling
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Hotel
Infinity
We chose VIPS CloudPMS because of the system's user-friendliness and clear organization. Additionally, it's very reassuring that the support desk is always available to help. The system remains very up-to-date and continuously provides improvements.
Operations Manager
Tim
Koers
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Hotel
am Fang
As a hotelier, you need to keep up with the times, and it's great that VIPS PMS continues to develop their software, so we always stay up-to-date.
General Manager
Birgül
Mihci
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Dealing With Staff Turnover

High staff turnover challenges hotel operations, requiring constant training that can impact efficiency and guest experiences. Younger employees, accustomed to user-friendly technology, may struggle with outdated systems. Staying current with intuitive tech is crucial for adapting to this evolving digital landscape.

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Cross-Department Coordination

Coordinating hotel departments is challenging due to their often autonomous operations, leading to communication gaps and lack of collaboration. These issues can cause delays and inconsistencies in service, negatively impacting the guest experience. Bridging departmental silos is key to seamless hospitality.

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Getting Insights From Data

Managing the vast amount of data from daily hotel operations to extract valuable insights can be complex and time-consuming. Ensuring data accuracy and security adds another layer of difficulty, potentially affecting decision-making and operational efficiency.

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Implementing a New System

Implementing a new PMS can create operational challenges, which demanding extra effort from staff. Resistance to change is common, yet adopting new technologies is key to staying competitive and enhancing guest experiences.

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Satisfying Your Guests

Achieving guest satisfaction is challenging, as it requires meeting diverse expectations through effective communication, quick responses, and personalized experiences. Any shortfall can cause frustration, making it crucial to adapt swiftly to ensure a positive stay and encourage repeat visits.

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Solving Technical Difficulties

Delays in resolving technical issues can disrupt hotel operations, frustrate staff, and negatively impact guest services. Poorly integrated systems, like unsynchronized rates or faulty keycards, can lead to lost revenue and inconvenience guests, highlighting the need for efficient tech solutions.

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Discover some of our solutions

VIPS Multi-Property
Multi-property management from a central system.
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Yield Management
Yield management with integrated revenue solutions.
Read more
Invoicing
Efficient invoicing for detailed, transparent billing.
Read more
Hotel Reservations
Streamlined reservations with real-time availability.
Read more
VIPS POS
POS system ensures quick, accurate transactions.
Read more
VIPS Kiosk
Self-check-in/out kiosk for efficient guest experiences.
Read more
VIPS Pay
All-in-one payment solution with VIPS Pay by CCV.
Read more
Housekeeping Management
Housekeeping overview with real-time task updates.
Read more
VIPS POS
POS system ensures quick, accurate transactions.
Read more
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VIPS CloudPMS
.

Essential For Every GM

VIPS CloudPMS is the essential solution for a General Manager seeking to streamline operations and enhance guest experiences. It offers a range of features designed to optimize every aspect of hotel management, enabling department heads to efficiently manage daily operations and allocate resources effectively.

Optimize your operations even further with the powerful dashboarding and reporting tools VIPS CloudPMS offers. These tools provide valuable insights into occupancy patterns, revenue generation, and guest preferences, allowing managers to make informed decisions and drive business growth.

25%
Time Saved

Promote online registration with pre-check-in and profile updates.

1.500.000+
Reservations

The right solution: VIPS Channel Management & online bookings.

100+
Open API Collaborations

API-first application, allowing any third party to integrate.

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Discover the potential of VIPS CloudPMS, a compelling solution for your hotel's success.

Reach out to our experts to understand how we can cater to your unique requirements. Schedule a call to experience this intuitive system firsthand.

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