As a General Manager, Eleanor plays a crucial role in running the hotel. She needs to make sure her team is happy and that everything is working well.
As a leader, she wants to oversee the business, having to make smart decisions quickly. This means she must use many different functionalities at once, which can be confusing and take up a lot of valuable time. She also has to deal with challenges like staff turnover and keeping the guests satisfied.
VIPS CloudPMS is the essential solution for a General Manager seeking to streamline operations and enhance guest experiences. It offers a range of features designed to optimize every aspect of hotel management, enabling department heads to efficiently manage daily operations and allocate resources effectively.
Optimize your operations even further with the powerful dashboarding and reporting tools VIPS CloudPMS offers. These tools provide valuable insights into occupancy patterns, revenue generation, and guest preferences, allowing managers to make informed decisions and drive business growth.
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Krispijn Westerink has seen a lot of innovations come and go in the two decades he’s been in the hospitality and hotel technology business. The head of sales & partnerships at VIPS PMS also believes that the...
In today’s highly competitive hospitality industry, optimizing your hotel’s revenue is more important than ever. Revenue management, particularly through dynamic pricing, plays a crucial role in maximizing profitability. But what exactly is dynamic pricing, and how can you use it effectively to ensure your hotel thrives...
On April 1st, we made quite a splash with a headline straight out of a dream—or a comedy sketch: a massive $90 million investment, a sleek new U.S. headquarters, and an audacious week of VIPS PMS lighting up the Las Vegas Sphere in full LED glory. It was over the top, tongue-in-cheek, and if we’re being honest, a whole lot of fun. The CFO’s suspiciously backwards name? Just the cherry on top of our little April Fools cake. But here’s the twist: buried beneath the humor and hyperbole was something entirely serious.
The hotel tech landscape is evolving rapidly, with innovations reshaping how properties manage day-to-day operations. At the heart of this transformation are Property Management Systems (PMS). New-generation platforms often present themselves as revolutionary—sleek interfaces, cloud-first architecture, and automation promises that sound like a dream.But behind the polished demos and flashy presentations often lie layers of hidden complexity. Many PMS providers paint a picture where setup takes just minutes—yet in their documentation, they quietly acknowledge the need for manual data migration and comprehensive staff training.One of our recent partners was considering switching PMS providers. They were drawn in by a competitor’s confident claim: “We can import everything automatically.” Everything from future bookings and guest data to historical financials. It sounded ideal—until they dug a little deeper.As it turned out, the “automated migration” involved multiple manual steps. Reservations and rate mappings had to be checked. Guest profiles needed to be exported, reformatted, and de-duplicated. Group bookings lost linked room data. The client quickly realized that “automatic” was more marketing language than operational reality. The transition was delayed, and staff had to juggle between systems—causing unnecessary stress and confusion.This article is a reality check for hoteliers: an honest look at the promises made in the PMS space, and what it really takes to implement a new system effectively. It’s not about cynicism—it’s about clarity, preparation, and working with partners who walk their talk.In the sections that follow, we’ll debunk common myths, highlight the real challenges, and share how to make your next PMS transition smoother.
In the hotel industry, two essential metrics that gauge financial success are Revenue per Available Room (RevPAR) and Average Daily Rate (ADR). While these terms may seem technical, they offer crucial insights into a hotel's profitability and occupancy performance. Understanding the relationship...
Integrated payment solutions in hotel reservation systems are gaining popularity due to the seamless experience they provide. By incorporating payment processing directly into the booking platform, hoteliers can simplify...
A Property Management System (PMS) is essential for running a hotel efficiently, but not all PMS solutions are created equal. Different types of hotels, from boutique hotels to large resorts, require specific features that cater to their unique needs. Let’s explore the most important features that a PMS should offer...
In today's fast-paced hospitality industry, technology plays a crucial role in driving efficiency, enhancing guest experiences, and ensuring operational success. Property Management Systems (PMS) are at the heart of this transformation, providing hotels...
