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Customer Service & Resources

Visit our support portal
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Support, Your Way

In our support portal, you can easily register, track, and manage your questions — even when a ticket is created by us. From here, you can also communicate directly and easily with our experts. You can also call us at +31 88 130 44 44 or email us at support@vipspms.com

VIPS Consultancy
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For More Than Just Support

At VIPS, we also offer the option to engage one of our consultants. These experienced system experts will help you optimize your workflow and guide you in using and configuring your PMS in a way that suits your hotel. This ensures you get even more out of your hotel!

For more insights
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Patch Updates & Release Notes

With every new version of VIPS CloudPMS, our system gets a little better. Since we believe it's important to keep our customers informed, we write a brief document for each update outlining what has changed.

Where can I find the Patch & Release Notes?

Click on your profile picture in the top right corner of VIPS CloudPMS. In the menu, look for "Release Notes" and click on it. That button will take you to the correct page!

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