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Customer Service & Resources

24/7 support
Get support by phone at any time, day and night
Support portal
Easily track ongoing tickets in one place
Consultancy
Optimize your workflow with one of our consultants
Learn it your way
Make use of our manuals and video tutorials
Click here to go to the PMS login page
Visit our support portal
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Support, Your Way

In our support portal, you can easily register, track, and manage your questions — even when a ticket is created by us. From here, you can also communicate directly and easily with our experts. You can also call us at +31 88 130 44 44 or email us at support@vipspms.com

VIPS Consultancy
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For More Than Just Support

At VIPS, we also offer the option to engage one of our consultants. These experienced system experts will help you optimize your workflow and guide you in using and configuring your PMS in a way that suits your hotel. This ensures you get even more out of your hotel!

For more insights
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Patch Updates & Release Notes

With every new version of VIPS CloudPMS, our system gets a little better. Since we believe it's important to keep our customers informed, we write a brief document for each update outlining what has changed.

Where can I find the Patch & Release Notes?

Click on your profile picture in the top right corner of VIPS CloudPMS. In the menu, look for "Release Notes" and click on it. That button will take you to the correct page!

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