About VIPS PMS

We believe that all of our customers deserve the same high quality of support. Aside from our Support Portal and logging cases via email, we offer 24/7 support by phone in both Dutch and English. Furthermore, our consultants can offer you tailored training and consultancy sessions.

Relationships are built on trust. That's why at VIPS PMS, we are transparent in everything we do. We clearly communicate all product updates, data practices, pricing changes, and service information to our customers, ensuring you’re always informed and confident in our service.

At VIPS PMS, we have a clear vision for our product and its future. However, we are always in close collaboration with our hotel partners, to help us define what's next for VIPS CloudPMS. We come up with new features and connect with market leaders to make sure our PMS system includes everything you need.

Hoteliers want more time for their guests. We’ve done our best to fulfill this wish by creating a PMS system with powerful automation features, which reduce the time spent on administrative tasks and allow for greater focus on the guests.

Having an application that is built with an API-first approach makes it easy for 3rd party solutions to integrate. VIPS CloudPMS allows you to unleash the power of our PMS data so it can be used by virtually any hotel technology provider, ensuring the best experience for both hoteliers and their guests.

With the help of our (former) hoteliers and their knowledge of the hospitality industry, we are able to give the best advice to today’s hoteliers. That’s why we often say at our office in Nieuwegein: “VIPS CloudPMS is created by hoteliers, for hoteliers.”