Privacy and Cookie Policy of VIPSPMS

Last updated: September 10, 2024

The website VIPSPMS.com is owned and operated by Freetime Hospitality B.V., located at Nevelgaarde 20K, Nieuwegein, Chamber of Commerce number 28048288 (hereinafter referred to as: VIPSPMS, we, and/or us). VIPSPMS is responsible for processing your personal data, for example, when you visit our website, apply for a job, request information, or contact us in any other way. This privacy and cookie policy explains what personal data we process about you and how we use it.

Summary of Our Privacy and Cookie Policy

Your privacy is very important to us. Therefore, we adhere to the General Data Protection Regulation (GDPR). This means that we:

  • Clearly define our purposes before processing your personal data, as stated in this privacy and cookie policy.
  • Minimize the storage of personal data, retaining only the data necessary for our purposes.
  • Explicitly request your consent to process your personal data when required as a legal basis for data processing.
  • Take necessary security measures to protect your personal data and impose similar obligations on parties processing data on our behalf.
  • Respect your rights, such as the right to access, correct, or delete the personal data we process.

If you have any questions after reading this statement or want to know exactly what information we have about you, please contact us at privacy@VIPSPMS.com. Further contact details can be found at the end of this privacy and cookie policy.


Legal Basis

This statement outlines the legal grounds for data processing:

Consent (Article 6, Section 1, Subsection a, GDPR) – You have provided consent for the processing of your personal data for one or more specific purposes.

Performance of a Contract and Pre-contractual Requests (Article 6, Section 1, Subsection b, GDPR) – Processing is necessary to perform a contract with you or to take steps prior to entering into a contract at your request.

Compliance with Legal Obligations (Article 6, Section 1, Subsection c, GDPR) – Processing is necessary to comply with legal obligations, such as tax-related requirements.

Legitimate Interests (Article 6, Section 1, Subsection f, GDPR) – Processing is necessary for the legitimate interests of the data controller or a third party unless overridden by your interests or fundamental rights.

Purposes for Processing Personal Data – We process different types of personal data for various purposes, as outlined below:


1. Contact and Complaint Handling

If you contact us via email, the contact form on our website, telephone, or any other means, we process:

  • Your name
  • Business information
  • Contact details (email address and phone number)
  • Any information you provide in your message
  • Information about other individuals, if provided by you

We store these details to respond to your inquiry, verify the information, analyze service quality, and for training purposes. This data is retained for up to six months after the last contact. If longer retention is necessary for other purposes, we will anonymize or delete the data once those purposes are fulfilled.

Legal Basis: Legitimate interest (service improvement, complaint handling, staff training) and contract performance.


2. Business Partners

We process the following data from our business partners:

  • Title
  • Name and contact details
  • Location name
  • Address details
  • Billing information
  • Any information provided in correspondence

This data is stored as long as necessary for our partnership or longer if legally required (e.g., tax obligations require a seven-year retention period).

Legal Basis: Contract performance and compliance with legal obligations.


3. Careers at VIPSPMS

When you apply for a job or submit an open application, we process:

  • Full name and address
  • Contact details (email and phone number)
  • Curriculum vitae (CV)
  • Cover letter
  • Photograph (if included)
  • Salary expectations
  • References
  • Any additional information you provide

Your application data is stored for up to six weeks after the position is filled. With your consent, we may retain the data for up to one year for future opportunities. You can withdraw this consent at any time. If hired, your application data will be added to your personnel file and retained for up to two years after employment ends.

A social media and internet search may be conducted as part of the application process. This ensures our reputation is maintained when hiring new employees. This search is conducted on public profiles and results are discussed with you.

Legal Basis: Contract preparation, legitimate interest (recruitment), and consent.

4. Sharing Data with Third Parties and Within Our Organization

VIPS PMS shares your data with third parties only when legally permitted. This includes:

  • IT suppliers and service providers
  • Hosting providers
  • Cookie service providers
  • Payment service providers and debt collection agencies
  • Business partners
  • Government authorities

We may also share data within our group of companies for administrative purposes, legitimate business interests, or contractual obligations.

5. Cookies and Marketing Techniques

We use cookies from ourselves and third parties on our website. Cookies are small files stored on or read from your device when you visit a website. Read more in our Cookie Policy.

6. Your Privacy Rights

You have the following rights under the GDPR:

Access: View the personal data we process about you.

Correction: Correct or supplement your personal data.

Objection: Object to data processing based on legitimate interest or for direct marketing.

Deletion: Request deletion of your personal data.

Withdraw Consent: Revoke consent for data processing.

Data Portability: Receive your data in a structured, machine-readable format or request its transfer.

Restrict Processing: Request temporary or permanent limitation of data processing.

Requests should include specific details about the right you wish to exercise. We aim to respond within 30 days but may extend this period if the request is complex.

To exercise your rights, contact us at privacy@vipspms.com.


7. Policy Changes

If our services change, we may update this policy. Check the date at the top and review periodically for new versions.


8. Questions or Complaints

For questions or complaints about data use, email privacy@vipspms.com. If unsatisfied, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact Details Freetime Hospitality B.V.

Nevelgaarde 20K

3436 ZZ Nieuwegein

+31 088 130 44

privacy@vipspms.com

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