Dealing With Satisfying Your Guests

Prevent frustrations

Providing a Great Experience For Your Guests

Guest satisfaction is always a challenge for hotels, as it involves meeting diverse guest expectations and preferences. Providing consistent and high-quality experiences takes a lot: effective communication, quickly responding to guests' requests, guest personalization and more.

Any shortcomings can lead to frustrations. It's crucial to be able to switch gears quickly to ensure a positive experience and encourage repeat visits.

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We help you face this challenge

CRM Solution

Our CRM feature enhances guest experiences by storing comprehensive guest profiles. This includes contact details, preferences, billing addresses, guest history, and more. From one profile, you can access all reservation details, enabling your team to anticipate needs and deliver exceptional service.

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Hotel Reservations

Our reservation system simplifies hotel bookings, handling individual and group reservations, activities, and rentals seamlessly. The system provides real-time updates on availability and pricing, supporting dynamic pricing for optimized rates. Staff can efficiently manage all bookings, ensuring accurate guest information.

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VIPS CloudPMS

VIPS CloudPMS makes routine tasks a breeze and provides valuable insights about your hotel and its operations, allowing you to focus on the guest experience. Discover how VIPS CloudPMS can make your work easier by providing you with the tools you need to keep improving your hotel.

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Housekeeping Management

The Overview feature in our housekeeping software offers a visual snapshot of room statuses and tasks, using color-coded indicators for prioritization. Real-time updates ensure smooth coordination between housekeeping and front desk teams, optimizing room turnover and maintaining high cleanliness standards.

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Extensive support

At VIPS PMS, we offer extensive support through various channels. Easily submit tickets in our support portal, make use of in-depth documentation and tutorials, or have one of our experienced consultants help you out. Of course, you can also just give us a call when you need a hand.

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VIPS Communications

Our Communications module's Online Registration simplifies guest and group registrations, allowing guests to manage profiles and preferences before arrival. Group organizers can efficiently register members, ensuring accuracy with customizable forms and electronic signatures, which enhance security and streamline operations.

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Our Modules

VIPS Communications

VIPS DayUse

VIPS Hotel Booking Engine

VIPS Hotel Channel Manager

VIPS Kiosk

VIPS Meeting & Events

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Hotel

Hof van Putten

VIPS CloudPMS is a simple and user-friendly system that is easy to master. It is an affordable PMS system. Additionally, there is a lot of personal contact, which has given us a good impression of this company.

General Manager

Petric

Rebergen

Hotel

am Fang

As a hotelier, you need to keep up with the times, and it's great that VIPS PMS continues to develop their software, so we always stay up-to-date.

General Manager

Birgül

Mihci

Hotel

De Bonte Wever

As a multifunctional complex with a variety of disciplines, De Bonte Wever encompasses different procedures related to booking systems. Each department within the company has its own unique needs and requirements.

Revenue Manager

Bianca

Kruis

Hotel

Infinity

We chose VIPS CloudPMS because of the system's user-friendliness and clear organization. Additionally, it's very reassuring that the support desk is always available to help. The system remains very up-to-date and continuously provides improvements.

Operations Manager

Tim

Koers

Hotel

The Hut Bonaire

I was looking for a system where I could manage both my hotel rooms and the rental of cars and scooters in one system. VIPS CloudPMS is affordable, and despite the time difference, there's good contact with the staff.

Owner

Lukas

Besseling

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VIPS CloudPMS

Improving Experiences

VIPS CloudPMS goes beyond the ordinary with a range of features designed to elevate the experiences of both your staff and your guests. With 24x7 support, seamless integrations, and comprehensive training, your team is empowered for success.

System updates and an Open API ensure efficient operations, making it a complete solution for streamlined hospitality management.

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Satisfying Your Guests

Providing a Great Experience For Your Guests

We help you face this challenge

CRM Solution

Hotel Reservations

VIPS CloudPMS

Housekeeping Management

Extensive support

VIPS Communications

Our Modules

Improving Experiences

Reach Out to Our Experts

Events

Event Summit

ITB Berlin

Independent Hotel Show

Popular news

The necessity of integrations

New: Online Booking Engine

Integration with Omniboost

Most recent

Integrating POS Systems with PMS: What You Need to Know in Implementation

The Role of a Hotel Channel Manager in Your Distribution Strategy

Upcoming Trends in the Hospitality Sector: What Hotels Have to Know for the Future

Stay up to date

For Who?

Hotel Types

More Info

Contact

Satisfying Your Guests

Providing a Great Experience For Your Guests

We help you face this challenge

CRM Solution

Hotel Reservations

VIPS CloudPMS

Housekeeping Management

Extensive support

VIPS Communications

Our Modules

Improving Experiences

Reach Out to Our Experts

Events

Event Summit

ITB Berlin

Independent Hotel Show

Popular news

The necessity of integrations

New: Online Booking Engine

Integration with Omniboost

Most recent

Integrating POS Systems with PMS: What You Need to Know in Implementation

The Role of a Hotel Channel Manager in Your Distribution Strategy

Upcoming Trends in the Hospitality Sector: What Hotels Have to Know for the Future

Stay up to date

For Who?

Hotel Types

More Info

Contact

Get a free brochure

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