Challenge.

Satisfying Your Guests

Prevent frustrations
.

Providing a Great Experience For Your Guests

Guest satisfaction is always a challenge for hotels, as it involves meeting diverse guest expectations and preferences. Providing consistent and high-quality experiences takes a lot: effective communication, quickly responding to guests' requests, guest personalization and more.

Any shortcomings can lead to frustrations. It's crucial to be able to switch gears quickly to ensure a positive experience and encourage repeat visits.

CRM Solution

Our CRM feature enhances guest experiences by storing comprehensive guest profiles. This includes contact details, preferences, billing addresses, guest history, and more. From one profile, you can access all reservation details, enabling your team to anticipate needs and deliver exceptional service.

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Hotel Reservations

Our reservation system simplifies hotel bookings, handling individual and group reservations, activities, and rentals seamlessly. The system provides real-time updates on availability and pricing, supporting dynamic pricing for optimized rates. Staff can efficiently manage all bookings, ensuring accurate guest information.

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VIPS CloudPMS

VIPS CloudPMS makes routine tasks a breeze and provides valuable insights about your hotel and its operations, allowing you to focus on the guest experience. Discover how VIPS CloudPMS can make your work easier by providing you with the tools you need to keep improving your hotel.

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Housekeeping Management

The Overview feature in our housekeeping software offers a visual snapshot of room statuses and tasks, using color-coded indicators for prioritization. Real-time updates ensure smooth coordination between housekeeping and front desk teams, optimizing room turnover and maintaining high cleanliness standards.

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Extensive support

At VIPS PMS, we offer extensive support through various channels. Easily submit tickets in our support portal, make use of in-depth documentation and tutorials, or have one of our experienced consultants help you out. Of course, you can also just give us a call when you need a hand.

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VIPS Communications

Our Communications module's Online Registration simplifies guest and group registrations, allowing guests to manage profiles and preferences before arrival. Group organizers can efficiently register members, ensuring accuracy with customizable forms and electronic signatures, which enhance security and streamline operations.

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Our Modules

VIPS Communications
VIPS DayUse
VIPS Hotel Booking Engine
VIPS Hotel Channel Manager
VIPS Kiosk
VIPS Meeting & Events
VIPS Multi-Property
VIPS Open API
VIPS Pay
VIPS Planner
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Hotel
Infinity
We chose VIPS CloudPMS because of the system's user-friendliness and clear organization. Additionally, it's very reassuring that the support desk is always available to help. The system remains very up-to-date and continuously provides improvements.
Operations Manager
Tim
Koers
Hotel
am Fang
As a hotelier, you need to keep up with the times, and it's great that VIPS PMS continues to develop their software, so we always stay up-to-date.
General Manager
Birgül
Mihci
Hotel
The Hut Bonaire
I was looking for a system where I could manage both my hotel rooms and the rental of cars and scooters in one system. VIPS CloudPMS is affordable, and despite the time difference, there's good contact with the staff.
Owner
Lukas
Besseling
Hotel
Hof van Putten
VIPS CloudPMS is a simple and user-friendly system that is easy to master. It is an affordable PMS system. Additionally, there is a lot of personal contact, which has given us a good impression of this company.
General Manager
Petric
Rebergen
Hotel
De Bonte Wever
As a multifunctional complex with a variety of disciplines, De Bonte Wever encompasses different procedures related to booking systems. Each department within the company has its own unique needs and requirements.
Revenue Manager
Bianca
Kruis
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VIPS CloudPMS
.

Improving Experiences

VIPS CloudPMS goes beyond the ordinary with a range of features designed to elevate the experiences of both your staff and your guests. With 24x7 support, seamless integrations, and comprehensive training, your team is empowered for success.

System updates and an Open API ensure efficient operations, making it a complete solution for streamlined hospitality management.

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Get the brochure
Get to know us.

Reach Out to Our Experts

Discover the potential of VIPS CloudPMS, a compelling solution for your hotel's success.

Reach out to our experts to understand how we can cater to your unique requirements. Schedule a call to experience this intuitive system firsthand.
Get in touch
Book a free personalized demo
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Events

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2025
13
Feb
Utrecht
|
Attending
Exhibiting
Event Summit
2025
4
Mar
Berlin
|
Attending
Exhibiting
ITB Berlin
2025
11
Mar
Amsterdam
|
Attending
Exhibiting
Independent Hotel Show
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Popular news

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The necessity of integrations
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5/25/2024
New: Online Booking Engine
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For Who?
Revenue ManagerSales & MarketingGeneral ManagerOperations ManagerFront Office ManagerIT Manager
Hotel Types
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