Make the right choice
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Insufficient updates on queries or technical issues can pose a challenge. If there is a delay in timely answers or solutions, it could hamper operations, frustrate staff, and ultimately impact guest services.
Furthermore, if the different systems you use aren't integrated properly, like when rates and availability aren't synchronized with the various booking channels, it could potentially result in lost revenue. Smaller problems, like keycards not being cut correctly or inability to post charges to a room from the restaurant disrupts your operations and inconveniences your guests.
